With regards to email – primarily this should be used to send me information I’ve requested, (past lab reports, brands and doses of your current supplements, etc) or homework I’ve assigned. As well, if you are unclear about something that we discussed during an appointment (such as instructions for a supplement or a new lifestyle change) feel free to drop me a line to confirm those details.
However, if you have a new medical concern, signs or symptoms cannot effectively (or legally) be assessed, diagnosed or treated over email. In cases like that, you’ll need to call the clinic to make an appointment.
I do my best to respond to all emails as soon as I can, but sometimes this takes me a few days. If it is time sensitive, please indicate as such in the subject line.